Welcome to House of Scottish
A unique place of premium quality scottish and vellum head products
A unique place of premium quality scottish and vellum head products
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www.houseofscottish.com is an online trading website. These terms and conditions apply to the use of this website, and by accessing any part of this website or placing an order you agree with all stated terms and conditions below and all other Policies and Terms described on other pages.
ORDER CONFIRMATION: Your order is not confirmed until we charge it. Placing an order for goods via our website does not constitute a contract of sale, this includes any automated confirmation messages you may receive. Once your order has been received and charges verified, we will manually check its details and contact you to confirm the acceptance of your order which will constitute the completion of our contract to supply. However, we reserve the right to cancel the contract at any time thereafter should this be necessitated by circumstances beyond our control. In this event, we will try to contact you as quickly as possible with a full explanation. We reserve the right to request production or postal surcharges for orders that fall out with our automated system's normal parameters, such as unusually complex designs or Sizing, unusually bulky or heavy packages, or to unusual destinations. You will have the option to cancel your order under such circumstances.
YOUR RIGHTS & RESPONSIBILITIES: By using our website, you agree to behave respectfully towards other site users and our staff. By using our site or services, you agree not to take any action that might reasonably be considered offensive or abusive - whether towards other site users or towards our staff.
DISCOUNT CODES & PROMOTIONAL OFFERS: Discount codes should be entered in the specified box at the check-out stage. The discount will then be applied to your order. Discount codes and Promotional offers can only be used while placing an order on this platform and cannot be used on orders over the phone and other mediums. Discount codes are only valid on full-priced items and cannot be used in conjunction with products that are already on a promotional offer or on sale. They are valid for a limited period as specified in the relevant email or marketing communication, they cannot be used outside of that period. Orders are subject to availability. We reserve the right to withdraw, amend, or extend offers at any time, without prior notice.
MODIFICATIONS TO THE SERVICE AND PRICES: Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
CANCELLATION OR AMENDMENT: please contact us, If you wish to cancel or amend an order. If your products have already been shipped, then you will need to follow our returns procedure. We'll reserve the right to charge a cancellation fee of 20% of the order price for made-to-measure or custom orders.
CHANGES TO TERMS & CONDITIONS: You can review the most current version of the Terms & Conditions on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms & Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms & Conditions constitutes acceptance of those changes.
GOVERNING LAW: The contract between us shall be governed by and interpreted under English law and the English courts shall have jurisdiction to resolve any disputes between us.
CONTACT INFORMATION: Before you place an order if you have any questions relating to these terms and conditions, you can contact us using the information here at our live chat box or mail us at support@houseofscottish.com. We will try to reply to all messages within 24 hours but it can take slightly more on busy days. (Most of the messages are replied to within a few hours at working hours)
ALL PICTURES OF PRODUCTS SHOWN ARE FOR ILLUSTRATION PURPOSES ONLY. ACTUAL PRODUCTS MAY VARY DUE TO PRODUCT ENHANCEMENT.
